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The Halocline 90-Day Goggle Guarantee

Love them or your money back.

We want you to feel completely confident trying Halocline goggles, so we've made it risk-free.

Buy any pair of Halocline swimming goggles and try them in the pool for up to 90 days.

If they're not right for you – whether it's the fit, comfort, seal, vision or simply that you don't get on with them – we'll refund 100% of the price you paid.

There's no need to send your goggles back. Simply email us within 90 days of purchase to let us know you've had an issue, and we'll arrange your refund.

One email. No return. No hassle.

 

The small print

  • Our 90-Day Goggle Guarantee is designed to give you the confidence to properly try your Halocline goggles in the water.

  • The guarantee applies to eligible Halocline swimming goggles purchased directly from halocline.co.uk, subject to the claim limits set out below.

  • Claims must be made within 90 days of the original purchase date. Please contact us using the email address associated with your order and provide your order number so we can identify your purchase.

  • You do not need to return the goggles unless we specifically ask you to. We may occasionally ask for a photograph or some additional information about the problem to help us understand what has gone wrong.

  • The guarantee refunds only the price actually paid for the eligible pair of Halocline swimming goggles. It does not cover original or upgraded delivery charges, or any other products purchased with the goggles, including goggle cases, anti-fog products, accessories or additional items. These items are subject to our normal returns policy.

  • The Goggle Guarantee is intended to help you find Halocline goggles that are right for you. If your first pair isn't suitable, you are welcome to try a different Halocline goggle model, which will also be covered by the guarantee.

  • To prevent misuse, the guarantee is limited to a maximum of two successful claims per customer or household, and the second claim must relate to a different goggle model. Further purchases are not eligible for the Goggle Guarantee.

  • We reserve the right to refuse claims where we reasonably believe the guarantee is being misused, including claims exceeding the limits set out above, multiple claims associated with the same delivery address under different customer details, or other evidence of repeated, dishonest or fraudulent use.

  • We reserve the right to amend or withdraw the Halocline 90-Day Goggle Guarantee at any time. Any changes or withdrawal will only apply to purchases made after the change takes effect. Goggles purchased while the guarantee was available will remain covered for the full 90-day guarantee period under the terms that applied at the time of purchase.

  • This guarantee is in addition to, and does not affect, your statutory rights.